Privacy Policy
Privacy Policy
Last Updated: May 29, 2026
At ZiggyZamaya, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, shop with us, create an account, sign up for emails or texts, contact us, or interact with our online store.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.
1. Information We Collect
We may collect information you give us directly, information collected automatically when you use our website, and information from trusted service providers.
Information You Provide to Us
When you place an order, create an account, sign up for emails or text messages, contact customer service, or fill out a form, we may collect:
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Name
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Email address
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Phone number
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Billing address
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Shipping address
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Payment details
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Order history
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Account login information
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Product preferences
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Messages or customer service requests you send us
We do not intentionally ask for sensitive personal information such as Social Security numbers, medical information, or government identification numbers.
Payment Information
Payment information is processed through secure payment providers. ZiggyZamaya does not store your full credit card number.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, such as:
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IP address
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Browser type
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Device type
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Pages viewed
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Items added to cart
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Products clicked
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Time spent on the website
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Referring website or search terms
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General location based on your device or IP address
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Cookie and tracking information
This helps us understand how shoppers use our site, improve our store, and show more relevant products and ads.
2. How We Use Your Information
We may use your information to:
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Process and ship your order
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Send order confirmations and shipping updates
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Provide customer support
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Manage returns, refunds, or exchanges
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Create and manage your customer account
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Improve our website, products, and shopping experience
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Send marketing emails or text messages, if you sign up
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Show relevant ads or product recommendations
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Prevent fraud and protect our website
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Follow legal requirements
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Respond to questions, requests, or complaints
Our goal is to make your shopping experience smooth, safe, and helpful.
3. Email and Text Marketing
If you sign up for our email list, we may send updates about new drops, restocks, sales, product care, and brand news.
If you sign up for text messages, we may send SMS updates about promotions, cart reminders, product launches, and order-related information.
Signing up for marketing messages is optional. You can unsubscribe from emails by clicking the unsubscribe link in the email. You can opt out of text messages by replying STOP to any text message from us.
Your consent to receive text messages is not required to make a purchase.
4. Cookies and Tracking Tools
Our website may use cookies, pixels, and similar tracking tools. These tools help us:
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Keep items in your cart
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Remember your preferences
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Understand website traffic
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Improve website performance
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Measure ads
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Show relevant marketing
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Learn what products shoppers are interested in
You may be able to adjust cookie settings through your browser. If you disable cookies, some parts of our website may not work properly.
5. How We Share Information
We do not sell your personal information for money.
We may share information with trusted companies that help us run our business, such as:
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Website hosting providers
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Shopify or ecommerce platform services
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Payment processors
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Shipping carriers
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Email and SMS marketing platforms
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Advertising partners
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Analytics providers
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Customer service tools
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Fraud prevention services
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Professional advisors, if needed
These companies only receive information needed to provide their services.
We may also share information if required by law, to protect our rights, to prevent fraud, or during a business transfer such as a merger, sale, or restructuring.
Text message opt-in data and consent will not be sold or shared with third parties for their own marketing purposes.
6. Third-Party Links
Our website may include links to other websites, apps, or platforms. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before providing personal information.
7. Children’s Privacy
ZiggyZamaya sells clothing for children, but our website is intended for use by adults, parents, and guardians.
We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us personal information, please contact us at [your customer service email], and we will take steps to delete it.
8. How We Protect Your Information
We use reasonable security measures to help protect your personal information. However, no online system is completely secure. Please keep your account login information private and contact us if you believe your account has been used without permission.
9. How Long We Keep Information
We keep personal information only as long as needed for business, legal, tax, accounting, fraud prevention, customer service, or order-history purposes.
For example, we may keep order records so we can process returns, answer customer questions, comply with tax requirements, and maintain accurate business records.
10. Your Choices
You may choose not to provide certain personal information, but some features may not work without it. For example, we need your shipping address to deliver an order.
You may also:
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Unsubscribe from marketing emails
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Opt out of text messages
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Request updates to your account information
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Ask us to delete certain information, when legally allowed
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Adjust cookie settings in your browser
To make a privacy request, contact us at Hello@ZiggyZamaya.com
11. State Privacy Rights
Depending on where you live, you may have certain privacy rights under state privacy laws. These may include the right to:
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Request access to personal information we have about you
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Request correction of inaccurate information
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Request deletion of personal information
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Request a copy of certain personal information
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Opt out of certain targeted advertising or data sharing
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Limit certain uses of sensitive personal information, if applicable
We will not discriminate against you for exercising your privacy rights.
To submit a privacy request, email us at [your customer service email] with the subject line Privacy Request.
We may need to verify your identity before completing your request.
12. California Privacy Notice
If you are a California resident, California law may give you additional privacy rights, including the right to know what personal information we collect, use, disclose, share, or sell as those terms are defined under California law.
In the past 12 months, we may have collected the following categories of personal information:
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Identifiers, such as name, email address, phone number, billing address, shipping address, IP address, or account information
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Commercial information, such as purchases, products viewed, cart activity, and order history
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Internet or electronic activity, such as browsing behavior, website interactions, and ad engagement
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General location information based on IP address or device settings
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Customer service communications and preferences
We may use this information for order fulfillment, customer service, marketing, website improvement, fraud prevention, analytics, legal compliance, and business operations.
We do not sell personal information for money. Some advertising or analytics activity may be considered “sharing” under California privacy law. You may request to opt out by contacting us at Hello@ZiggyZamaya.com
13. Nevada Privacy Rights
Nevada residents may request that we do not sell certain personal information. ZiggyZamaya does not sell personal information for money. Nevada residents may still contact us at Hello@ZiggyZamaya.com with privacy questions.
14. International Visitors
ZiggyZamaya is based in the United States. If you visit our website from outside the United States, your information may be processed and stored in the United States, where privacy laws may be different from those in your location.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of our website after changes are posted means you accept the updated policy.
16. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us at:
ZiggyZamaya
Email: Hello@ZiggyZamaya.com
Please include your name, contact information, and the details of your request so we can respond properly.